Last updated: October 2026
This notice explains what information Be Ready at Home collects, why, and what you can do about it. We collect as little as we can.
Who we are
Be Ready at Home is a training service run by Simon House Ltd. We're responsible for any personal information you give us on this website. You can contact us at hello@bereadyathome.co.uk.
What we collect and why
If you sign up to be notified, we collect your email address, your first name (if you give it), whether you're signing up for your family or an organisation, and which modules interest you. We use this only to email you about Be Ready at Home: when modules launch, and things that help you get ready. Our lawful basis is your consent, which you give by ticking the box. You can withdraw it at any time.
If you answer our home emergency kit questions, we collect your answers. They're anonymous unless you choose to give your email address. We use them only to decide whether to offer a kit and what to put in it. If you give your email and tick the box, we'll use it only to tell you about the kit. Our lawful basis is your consent.
If you email us, we use your message and email address to reply to you.
When you visit the site, our hosting company automatically records technical information, such as your IP address and browser type, to keep the site running securely. Our lawful basis is our legitimate interest in running a safe, working website. We don't use this to identify you.
What we don't do
We don't use cookies, advertising or tracking tools, and we don't sell or share your details for marketing. The free module, the guides and the self-check don't need a login, and we don't collect personal information when you use them.
Things saved only on your own device
Some pages save things in your own web browser so they're there when you come back. This stays on your phone or computer. It isn't sent to us and we can't see it:
- your progress in the free module, so you can pick up where you left off
- what you type and tick in My plan and numbers, and a copy of a few pages so the plan opens without internet
- the ticks in the tight budget guide
You can remove these by clearing your browser data, or with the "Clear my plan" button on the plan page.
Who processes your information for us
- Netlify hosts this website and stores the answers you send through our forms. Netlify is based in the United States. It's certified under the UK Extension to the EU-US Data Privacy Framework, which the UK Government recognises as giving adequate protection, and its terms include a data processing agreement that protects your information.
- Microsoft provides our email (hello@bereadyathome.co.uk). Microsoft may process some information outside the UK, protected in the same way under the UK Extension to the Data Privacy Framework.
If we start using a mailing-list service to send emails, we'll update this notice first and tell you.
How long we keep it
- Sign-up details: until you unsubscribe, or 2 years after our last email to you, whichever comes first.
- Kit answers: anonymous answers for up to 2 years. If you gave your email for kit news, we delete it once we've told you whether the kit is going ahead, or after 2 years at the latest.
- Emails you send us: up to 2 years after we last reply.
Your rights
You can ask us for a copy of your information, ask us to correct it or delete it, or object to how we use it. You can unsubscribe from any email by replying "unsubscribe", or by emailing hello@bereadyathome.co.uk. We'll respond within one month.
If you're unhappy with how we've handled your information, please tell us first. You can also complain to the Information Commissioner's Office, the UK's data protection regulator.
Children
Our sign-up and kit questions are for adults. If you're under 16, please ask a parent or carer before giving us your email address.
Changes
If we change this notice, we'll update the date at the top.